VanGuard Profile
Since the start of our company in 1981, our business model has always been to sell the products we design, develop, and import from our overseas factories only through our worldwide network of dealers. We greatly respect the dynamics of the distribution network; this is why we’ve never changed. Our dealers always feel confident that any contact we may have with end-users (i.e. application discussions, technical assistance, drop shipments, etc.) will never result in us selling direct. This bond of trust we share with our dealers allows us to truly work together as a team. That being said, listed below are the other key elements you can always continue to expect from us:
Wide Selection & High Quality... With our many, many years of experience and expertise in the scientific products industry, we are able to provide you with the best value in laboratory equipment and accessories currently available. Our wide product lines cover a large percentage of the items which are used in most labs.
Unparalleled Customer Service... Whether your questions are related to technical specifications, scientific applications as they relate to our products, shipping methods, the status of an order, etc. — our top-rated customer service team will assist you to complete satisfaction.
Fast & Accurate Shipping... In the internet age, speed is everything. We keep a very large inventory in our Kirkland, WA warehouse, so most orders ship the same day we receive them. If the item is in stock, it will always ship within 3 business days. Also, all orders are double-checked and professionally packed with care. You can be assured that your shipment will arrive at your facility as ordered. We also drop ship with no additional charges.
Whatever You Require... If you require a product not in our line, please contact us. We’ll do our best to acquire it from one of our factories. Or if you have any special requirements at all, let us know. We can generally accommodate nearly any situation.
For a complete list of all products and accessories please view VanGuard's website. We look forward to assist with any microscope inquiries you may have.
